Terrible service!! Owners are not accountable for their actions and terrible service. The way the one owner went off on me was unacceptable! His brother had to apologize fir him. All I asked was that the car wash did not get all of the dirt off the lid of my truck in the middle of the lid. Did they try by hand they said yes but when I got home I did it by hand some elbow greese and it came off. $28 for a wash that I had to do anyways. I've paid less in illinois for half the time and got a fully washed vehicle. That's beside the point the way that the owner yelled at me for questioning the wash was unacceptable didn't offer a refund or a free wash just sorry and helped the next customer.
I normally do not write reviews, but after reading some of these I felt that I needed to. Bought a used car from a smoker, it smelled absolutely horrible. Took it to Hands on and they were nothing but nice and friendly and did a great job cleaning and removing the smell. The price was very competitive and even less than a few other places I called. Great Job and Thank you Hands on Car Wash.
I've never had anything but friendly service and a great job on all the cars I have brought there. It is way better than an automatic wash. For detailing work, they even offered to pick up the car from my office, get the detailing done and return it to my office the same day. I didn't have to do a thing!
Took my c6 corvette here for the ultimate wash. The wheels on my car were still dirty with brake dust after it was washed. I then watched a young man wipe my rims clean with a towel and then went on to dry the rest of the car with the same towel!!! The paint and finish on my car is so swirled after it was dryed i could have died! The worst experience I have ever had at a carwash!!! I will never take another one of my vehicles here again. Even after pulling one of the owners outside to show him the damage he would do absolutely nothing!!!!! "It's an older vette, anyway." was his response!! It's a '08 blue demon!!!! This place is a terrible business, with horrible customer service, ran by a couple of assclowns brothers. 3 hours later of buffing compound and elbow grease my car looks back to the point before I took it to get "washed." I'll never recommend or use again!!
This is the worst place to take your car for a car wash horrible customer service the owners are really bad on treating there customers they don’t know to to act like normal people I would not recommend this car wash for anybody lousy service
Hands On Premium Car Wash is a US Car Wash based in Saint John, Illinois. Hands On Premium Car Wash is located at 8445 Wicker Ave, St John, IN 46373, USA.
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